The New Decision Management Associates

Carolyn L. Raines

CEO and Lead Trainer

Carolyn comes to The New Decision Management Associates from the not-for-profit sector with expertise in corporate management and fund development.


A graduate of Middle Georgia College, Carolyn holds an A.A. in Education. She is a registered mediator with the Georgia Office of Dispute Resolution. She has served as Chief Development Director for Girl Scouts of Middle Georgia, Inc., Georgia Children's Museum and as Volunteer & Fund Development Manager for the Southeast Georgia Region of the Make-A-Wish Foundation of Georgia and Alabama, Inc.

Having volunteered on the local level as Board Chair of Girl Scouts of Middle Georgia, she is now a National Operational Volunteer with Girl Scouts of the USA with expertise in Corporate Management, Council Performance Assessment, Facilitation and Mediation.

Currently, she serves on the Board of Directors for Make-A-Wish Foundation of GA & AL, Macon Region and Citizen's Panel Review Board, Bibb County Juvenile Court.

Coming Up!

Civil Mediation Training & Practicum
July 17-21, 2017 & August 7-11, 2017
Understand the nature of conflict, responses to conflict and the basics of conflict theory. Learn the skills needed to facilitate the management of various types of conflict in a fun, energizing environment. Real-plays give students realistic hands-on experience. This course is a comprehensive overview of appropriate dispute resolution processes. General Civil Mediation Training is the foundational course for all advanced mediation trainings. Topics include: Diversity, Ethics, Generating & Exploring Options, Negotiation Skills, Professionalism, Role and Responsibility of the Mediator, Advanced Communication Skills including Listening Skills & Re-framing.
Domestic and Family Mediation Training
October 30-November 3, 2017; Practicum November 16-17, 2017
{General Civil Mediation Training is a pre-requisite for GA ODR Registration} Understand basic domestic law in Georgia including most recent child support guidelines and enforcement, Georgia Supreme Court ADR rules and the financial and tax implications of divorce. Topics include: Domestic Violence, Parenting Plans, and Communication Skills.
Mediate To Stay Married
August 30, 2017 and October 18, 2017
Do you know couples who have a conflict they just don't know how to handle? Do they think counseling/separation/divorce is the only option? You can now take a course and learn to assist them in dealing with their conflicts for life!

Contact Us

1100 Hill Place
Macon, Georgia 31210
Phone: (478) 477-3317
Fax: (478) 477-1115

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