The New Decision Management Associates

Carolyn L. Raines

CEO and Lead Trainer

Carolyn comes to The New Decision Management Associates from the not-for-profit sector with expertise in corporate management and fund development.


A graduate of Middle Georgia College, Carolyn holds an A.A. in Education. She is a registered mediator with the Georgia Office of Dispute Resolution. She has served as Chief Development Director for Girl Scouts of Middle Georgia, Inc., Georgia Children's Museum and as Volunteer & Fund Development Manager for the Southeast Georgia Region of the Make-A-Wish Foundation of Georgia and Alabama, Inc.

Having volunteered on the local level as Board Chair of Girl Scouts of Middle Georgia, she is now a National Operational Volunteer with Girl Scouts of the USA with expertise in Corporate Management, Council Performance Assessment, Facilitation and Mediation.

Currently, she serves on the Board of Directors for Make-A-Wish Foundation of GA & AL, Macon Region and Citizen's Panel Review Board, Bibb County Juvenile Court.

Coming Up!

Basic Arbitration
April 19, 2017
Learn the process and hone the skills of being an Arbiter. We'll take you through Opening Statements, Witness testimony, presentation of evidence, cross examination and the writing of an Award. Class is 8 hours and is approved by the State Bar of Georgia and the Georgia Office of Dispute Resolution for CLE/CEs. Additional fees may apply.
Civil Mediation Training & Practicum
April 3-7, 2017 and May 1-5, 2017
Understand the nature of conflict, responses to conflict and the basics of conflict theory. Learn the skills needed to facilitate the management of various types of conflict in a fun, energizing environment. Real-plays give students realistic hands-on experience. This course is a comprehensive overview of appropriate dispute resolution processes. General Civil Mediation Training is the foundational course for all advanced mediation trainings. Topics include: Diversity, Ethics, Generating & Exploring Options, Negotiation Skills, Professionalism, Role and Responsibility of the Mediator, Advanced Communication Skills including Listening Skills & Re-framing.
Domestic and Family Mediation Training
June 5-9, 2017; Practicum June 22-23, 2017
{General Civil Mediation Training is a pre-requisite for GA ODR Registration} Understand basic domestic law in Georgia including most recent child support guidelines and enforcement, Georgia Supreme Court ADR rules and the financial and tax implications of divorce. Topics include: Domestic Violence, Parenting Plans, and Communication Skills.

Contact Us

1100 Hill Place
Macon, Georgia 31210
Phone: (478) 477-3317
Fax: (478) 477-1115

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