The New Decision Management Associates

Mediation/Neutrals Training

Our mediation/neutrals training is a series of classes in which participants are trained in mediation, negotiation, and communication. The New DMA's training satisfies the requirements of the Georgia Office of Dispute Resolution to become a registered neutral.


Completion of a training program does not guarantee that any particular court-connected program must or will accept you as a neutral to serve the program. Each local court program exercises its discretion with reference to the qualifications of each neutral. For this reason a local program may require a neutral to have additional training, education or experience beyond the Georgia Supreme Court's requirements. Contact the local program in which you are interested or the Georgia Office of Dispute Resolution for more information on requirements.

The New DMA president and advanced practitioner Bob Berlin is lead trainer in all mediation classes. With a strong background in education, Bob incorporates accelerated learning techniques to create a fun environment conducive to learning. Over the course of 4 or 5 days, participants will learn about the nature of conflict, the mediation process, and interest-based negotiation techniques, plus get a real-life grasp on how mediation works through real-play (role-play) experiences.

After completing the basic course of General Civil Mediation Training & Practicum, there are many opportunities for advanced training. Our Domestic & Family Mediation Training focuses on providing mediators with the skills to successfully conduct and resolve mediations involving divorce and family matters, a basic understanding of domestic law in Georgia including child support guidelines and enforcement, and Georgia Supreme Court ADR rules and the financial and tax implications of divorce. This additional training is required by the state of Georgia to conduct court referred divorce mediations.

Continuing education courses covering many relevant topics are available. Please see our schedule for more information. CEs and CLEs are approved for these courses.

Anyone. This training provides skills and techniques for all areas of your life, personal and professional.

The Georgia Office of Dispute Resolution requires that you complete a 40-hour General Civil Mediation Training and Practicum. Please visit for more information.

A Practicum is an opportunity to practice being the mediator while gaining valuable feedback from industry professionals. Hone your skills and techniques through observation and real-play experiences.

Yes. Conflict is a part of life and will always be a part of life. Where there is conflict, there is a need for mediation. Upon completing training, clients do not automatically begin to line up outside your door. Like any business, mediation requires an investment in personal time to build a practice, develop a clientele, and invest in niche marketing. If you are willing to develop a plan and work hard, add dedication and basic business smarts, you can succeed in this area. How well you succeed is up to you!

Coming Up!

Call To Register
June 20, 2022
The Registration for our classes is temporarily down. Please call to register 478-361-0831
Online Civil Mediation Training & Practicum
July 11-15, 2022
During these days of a national pandemic, we've taken our training from in person face-to-face to the virtual classroom. It's easy to access and can be accomplished from the comfort of your own home/office. No need for travel expenses. Yes, it's a little different. In our tradition, we make it fun, interactive and interesting. You'll learn a lot and get to know others in an intimate setting.

Contact Us

1100 Hill Place
Macon, Georgia 31210
Phone: (478) 477-3317
Fax: (478) 477-1115

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