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Address : |
1100 Hill Place
Macon, GA 31210
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Phone
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478.477.3317
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Fax
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478.477.1115
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| MAKE PAYMENT |
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Corporate Leadership/
Management Team training can help you and your
organization by providing participants with the
critical skills needed to enhance future success
while impacting bottom-line results. |
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How can The New DMA help my
business/organization?
We ask and tailor for you. After a series of informal
interviews, we present our findings and help you map a
strategy suited to you and your budget. No matter the
size or the needs of your business/organization, The New
DMA can help you foster an environment of success among
you and your employees.
Can you provide examples of Corporate Training?
The New DMA provided on-site Customer Service Training
for the employees at a large comprehensive care
community. We focused on the individual. Whether you are
an employee, vendor, resident, visitor or family member,
you are a customer. This training provided participants
the tools to meet the needs of each customer.
We also helped an Atlanta-based company Build a Conflict
Resilient Team. By using the Three R's, their employees
learned to Recognize, Respond and Resolve conflict
within their workgroup thereby improving communication
and productivity.
For a central Georgia community, The New DMA conducted
360° Assessment to help define problem areas. These
interviews included all levels of the organization.
Using the same set of questions for every interview, we
were able to discover gaps in job descriptions and
organizational hierarchy that hinder productivity and
communication. In compiling responses, patterns
appeared. A tailored plan of action was created to meet
their specific needs. The New DMA can assist in
implementation of the plan when necessary.
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